I heard a quote recently that really resonated with me.
Technology is everything and for everyone. And increasingly, it’s most useful when we don’t notice it all.Shira Ovide
I’d never put it in those words before, but for 30 years that I’ve been involved with technology that’s been the idea that drives how I tailor tech for the users I’m supporting. The way I’ve often said it is that I didn’t want the technology to be a stumbling block to the person who was using it.
How you make that technology unnoticeable is another question completely, and the answers are as varied as the people who use the technology, but the idea is that the technology should not get in the way, it should enable people, it should be a conduit through which they can accomplish a task, not something they have to think about or struggle with.
That’s an idea that needs to drive us.